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Benefitting from Internet Use Requires a Change in Mindset

Ever since reading the Cluetrain Manefesto back in the 1990s, I’ve known that embracing the Internet as an interactive tool – not an online brochure or a press release distribution system – takes a...

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I don’t like “Closed Gardens”

I don’t like “closed gardens” like Facebook to create online communities for volunteers, clients or members. Not only for all of the reasons I note here on TechSoup, but also because a lot of people do...

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Excuses, excuses

Here’s a conversation I had this week as a member of a certain city’s citizen’s committee regarding bicyclists and pedestrians: Me: “I’d like for this link to the state agency name redacted web site to...

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